Support

Support for SkafRemix customers

Reach us by email, phone or WhatsApp. During a running night the music keeps playing locally—here is what to do.

Contact

How to reach us

Please include your venue name so we can help straight away.

Enterprise customers agree service levels individually.

During service

Keep the music running: the Edge plays locally, even without internet.
Control the show on site via the Edge launcher and the remote keys.
Check the status in the Edge launcher or in your business workspace.
Contact us with your venue name and a short description—a photo of the status in the Edge launcher helps.

Workspace

Status, incident reports, rules and your team in one place.

Step-by-step help for owners, managers and staff: starting a night, roles, guest QR codes, screens and the Edge launcher.

Our team can help remotely—only with your approval.

Request a pilot and we plan SkafRemix for your venue with you.

Tell us about your venue · we get back to you personally to plan sound, nights and pilot scope · no obligation